- Position objetiveThe Service Operations Manager plays a key role in ensuring IT services remain stable, resilient, and aligned withbusiness priorities. Combining operational leadership with technical understanding, this role oversees major incidentmanagement, service reliability, and continuous improvement across the IT landscape. The Service OperationsManager acts as a bridge between technical engineering teams and business stakeholders, ensuring both rapPosition objetiveThe Service Operations Manager plays a key role in ensuring IT services remain stable, resilient, and aligned withbusiness priorities. Combining operational leadership with technical understanding, this role oversees major incidentmanagement, service reliability, and continuous improvement across the IT landscape. The Service OperationsManager acts as a bridge between technical engineering teams and business stakeholders, ensuring both rap
