agente telefónico bilingüe_cross sales.

Utilizing appropriate sales techniques to encourage a good customer relationship and enhance the buying experience.Applying customer relationship and/or sales techniques to recommend and/or sell a variety of company products or services to meet customers' needs.Provide customer service & billing support, solve any issue related with a customer´s account.?Adding new lines or services to accounts to help customer´s business growUncover customer needs by building rapport, asking discovery questions, providing empathy statements, and restating the understanding of customer´s needs beyond just the resolution of the issue.Find a personalized solution that fits each customer. Make a recommendation (rate plan, how to reduce data usage, promotion etc.). Use your resources to ensure complete resolution.Products offered: Telephone Services, hotspots and device that connects with a network, also able to offer DIRECTV, Internet, programs and different type of systems for businesses.Type of sales: Upgrades, package change, adding new services, plan change

Advanced English Fluency to engage with U.S. customers Experience using a personal computer and Micr

* Communication* Active listening* Empathy* Negotiation* Handling objections* Problem-solving (creativity and innovation)* 100% conversational English (fluent)

High school

Preparatoria

Monthly Base Salary: MXN $22,133 (before taxes)Average monthly bonus of MXN $8,000, when you meet your sales and service targetsMonthly Grocery vouchers MXN $1,583 every 14 daysMonthly Restaurant vouchers MXN $1,267 every 14 days