customer service portuguese en santiago de queretaro

ubicación
santiago de queretaro, querétaro de arteaga
tipo de trabajo
indefinido
sueldo bruto
negotiable
postúlate

detalles del empleo

publicado
ubicación
santiago de queretaro, querétaro de arteaga
empleos por especialidad
Atención al Cliente y Call Center
tipo de trabajo
indefinido
jornada laboral
Tiempo Completo
sueldo bruto
negotiable
educación
Universidad
referencia de la vacante
13083
consultor
randstad mexico staffing

descripción del empleo

-International leading company in machining, materials technology, mining and construction requests for a customer services with experience or aptitude, possibly gained in a global industry


-Scholarship: Bachelor's degree or relevant qualifications in Business Administration or Engineering.
-Languages: Portuguese, English and Spanish (high level, speaker)
-Experience: 1-2 years

responsabilidades

-the mission is to provide world class customer service experience to both existing and prospective customers within Mexico.

-support and drive Shop Online and e-Commerce solutions by providing assistance and instructions to customers on our self-service processes.

-ownership of the order-to-delivery process, securing the execution of commercial support to fulfill customer's satisfaction's expectations.

-act as the first interface with customers handling calls and emails to collect requests.

-manage the order entry process and handle possible inquiries through the company integrated systems enhancing the digital environment by efficiently adopting our applications and database and also acting as an ambassador for their proper usage.

-support the business with offers, quotations and stock availability information for standard products, secure data quality within our systems, monitor order progress, and secure billing and delivery activities, and related administration.

experiencia

1-3 years customer services in industry

habilidades

-can-do attitude
-communication (skills)
-customer focus
-Portuguese, English and Spanish (essential)

certificaciones

-bachelor's degree in Business Administration or Engineering.

oferta laboral

-direct hire
-benefits above the law
-competitive salary


If you are interested in this vacancy please apply by this means, for more information you can contact the randstad Querétaro branch or go directly to our website